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Our Terms & Conditions

Welcome to GoldStar Hotel. By accessing our website or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Booking and Reservations

All bookings made through our website are subject to availability and confirmation via email. A valid email and phone number are required. We reserve the right to refuse or cancel bookings at our discretion.

2. Check-In & Check-Out

  • Check-in: From 2:00 PM
  • Check-out: By 11:00 AM

3. Cancellation Policy

Bookings may be canceled up to 48 hours prior to check-in without penalty. Late cancellations may incur a fee equal to one night's stay.

4. Guest Behavior

We expect guests to behave respectfully on our premises. Any actions that disturb other guests or damage property may result in immediate eviction without refund.

5. Payment

We accept payment via cash, credit/debit cards, and mobile money (e.g., MTN, Airtel). All payments must be made in full upon check-in unless stated otherwise.

6. Liability

GoldStar Hotel is not responsible for any loss, theft, or damage of guests' personal belongings. Use of the hotel facilities is at your own risk.

7. Changes to These Terms

We may update these terms at any time. Changes will be posted on this page with an updated revision date.

If you have questions about our Terms & Conditions, please contact us at bgoldstarresorthotel@gmail.com